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Pretzels.com

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If you have trouble placing your Pretzels.com order, try clearing your browser's cache and cookies, then attempt your order again in a few minutes. If you still need assistance, please don't hesitate to contact us; we're always here to help!.

I need help at Checkout

Purchasing Information

What happens after I place an order?

I need to make a change to my order before it ships

Can I ship this as a gift?

What is your return policy?

Where is my gift card?

There are extra item(s) in my order.

How do I add a Gift Band?

Can I add a Gift Note?

Orders

How many Pretzels are in each tube?

How to store my Pretzels

Where are the Pretzels made?

What are the ingredients?

What is the serving size?

Can I get a catalog of your products?

General

Best way to store my soft pretzels?

Heating instructions?

Where are they made?

Do you ship internationally?

Soft Pretzels FAQs

What payment options are available?

Where do I enter my discount code?

How do I create a recurring subscription?

How do I manage my subscription?

I need help with my Discount Code

When will my order arrive?

Can I ship an order to multiple addresses?

Can I schedule a future delivery date?

Shipping

Forgot Password?

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Can I make changes to my recurring subscription?

My Account

Can I brand the tubes or gift boxes with my company logo?

Can I ship to more than one address?

What is the typical lead time?

Sending an E-Gift Information

Corporate

Wholesale Information

Wholesale

What is the G.O.A.T. Club Paid Membership?

Where can I login to see my perks?

Applying My Membership Credit

Do I Need a Separate Membership For Each Site?

G.O.A.T. Club Paid Membership

Where's my order?

🚨 I need to change my order/shipping address!

Help! I haven't heard back from Customer Service?

How do I unsubscribe from marketing emails/texts?

What is the Shelf Life of pretzels?

How do I distinguish between the tubes in my order?

How do I apply a discount code/gift card?

How can I contact customer service?

What are the packaging dimensions?

How do I edit my cart?

I need help at CheckoutUpdated 11 hours ago