Purchasing Information

Payment options, subscription management & more!

What payment options are available?

We accept most major credit cards, debit cards, ShopPay, PayPal, Google Pay, Apple Pay and more!

Where do I enter my discount code?

If you are using a phone or tablet, the discount code field can be found on the final page of the checkout process. This will go back and apply the discount to your order. If you are using a computer, you will have the option to enter this discount c

Can I send an order via email?

If you feel more comfortable emailing an order, you can send us an email at [email protected]. Be sure to include:. Upon receiving your email, we will contact you to gather your payment information. Please DO NOT send your credit card information vi

How do I create a recurring subscription?

You can create a subscription while browsing on a product page and selecting Subscribe & Save. Then, simply select your preferred shipment frequency, add to bag and check out as normal while enjoying your discount! Don’t worry, we’ll send you an emai

How do I manage my subscription?

Once you’ve subscribed, your subscription is easy to manage! Log in here!

I can't checkout. Help!

If you run into an issue attempting to place your Pretzels.com order, we recommend clearing your cache and cookies, and trying to place the order again in a few minutes. Shopping in an incognito browser or on another device typically fixes any site b

My discount code doesn't work. Help!

If you’re having trouble redeeming a discount code, here are a few things to consider:. If you’re still having trouble, please send us a message here.