Can I make a change to my order before it ships?
In limited cases, we are able to make changes to an order prior to being shipped. Please note these are only requests, not guarantees.
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Orders
How do I create a gift?
We hope you do! Our pretzels make the perfect gift for any occasion - birthdays, anniversaries, or just because. Your recipient will receive our pretzels in a beautiful gift box with a custom note from you. Domestic orders arrive in three business
What is your return policy?
We truly want you to be absolutely delighted with your pretzel order! If you're not 100% satisfied for any reason, please know we're here to make things right for you. Just contact us here or email us at [email protected] with your order number,
When will my order arrive?
Get ready for a sweet treat! Your delicious pretzel order is on its way and will be at your doorstep in just 2- 4 days! We primarily ship with FedEx, so if you need your order earlier or even shipped overnight there are options at check out for exped
Where's my order?
To track your order, click here You will need your order number. You will receive an email from us the day your order ships, it will include the tracking number for your order. If for some reason you do not receive a tracking email, please send us an
My order was returned to sender. What's next?
Oh no! We're so sorry to hear your order was returned. We definitely want you to enjoy your pretzels as soon as possible! If your package made its way back to us due to a shipping issue, please just contact us here or at [email protected] for assis