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Pretzels.com

Oops! In limited cases, we are able to make changes to an order prior to being shipped. Once a package is shipped or in the final stage of fulfillment, we are not able to make any changes to the order. This includes the delivery method and shipping address.&#xA0;If your order has not shipped and you need to make a change, please <a href="https://pretzels.gorgias.help/en-US/contact"></a>contact us ASAP! Please include your order number, the intended delivery address, and use &#x201C;&#x1F6A8; URGENT: Order Update/Address Change&#x201D; in the subject line!<hr>Related Articles: <a href="https://pretzels.gorgias.help/en-US/how-can-i-contact-customer-service-1224493" rel="noopener noreferrer" target="_blank">How do I contact customer service?</a>

Oops! In limited cases, we are able to make changes to an order prior to being shipped. Once a package is shipped or in the final stage of fulfillment, we are not able to make any changes to the order. This includes the delivery method and shipping a

🚨 I need to change my order/shipping address!

What happens after I place an order?

I need to make a change to my order before it ships!

Can I ship this as a gift?

What is your return policy?

Where is my gift card?

Help, there are extra item(s) in my order!

How do I add a Gift Band?

Can I add a Gift Note?

Orders

How many Pretzels are in each tube?

How long will my Pretzels stay fresh?

Where are the Pretzels made?

What are the ingredients?

What is the serving size?

Can I get a catalog of your products?

General

Are your soft pretzels perishable?

What are the heating instructions?

When will my order ship?

Where are they made?

Do you ship internationally?

Soft Pretzels FAQs

What payment options are available?

Where do I enter my discount code?

Can I send an order via email?

How do I create a recurring subscription?

How do I manage my subscription?

I can't checkout. Help!

My discount code doesn't work. Help!

Purchasing Information

How fast will my order arrive?

Can I ship an order to multiple addresses?

Does Pretzels.com ship internationally?

Where is my large order?

Holiday Shipping

Shipping

I forgot my password. How do I get a new password?

How do I unsubscribe to text messages?

Can I make changes to my recurring subscription?

My Account

Can I brand the tubes or gift boxes with my company logo?

Can I ship to more than one address?

What is the typical lead time?

Sending an E-Gift Information

Discounts on Custom and Corporate Orders

Corporate

Wholesale Information

Wholesale

What is the G.O.A.T. Club Paid Membership?

Where can I login to see my perks?

My Membership Credit Isn't Applying - What Do I Do?

Do I Need a Separate Membership For Each Site?

G.O.A.T. Club Paid Membership

Where's my order?

Help! I haven't heard back from Customer Service?

How do I unsubscribe from marketing emails/texts?

What is the Shelf Life of pretzels?

How do I distinguish between the tubes in my order?

How do I apply a discount code/gift card?

How can I contact customer service?

What are the packaging dimensions?

How do I edit my cart?

🚨 I need to change my order/shipping address!Updated 15 days ago